I help companies build or reshape their brand perception with customers. With a broad range of experience, I support both established corporations and emerging startups, and everything in between. My brand strategies are tailored to each company’s unique needs, leveraging data-driven insights and aligning business goals with customer expectations. The brand identities I create capture attention and turn customers into loyal advocates.

I turn insights into actionable strategies. By analyzing user engagement across multiple channels, I help you create deeper, more meaningful connections with your audience. After the analysis, you’ll receive a comprehensive visual report highlighting pain points in the customer journey along with practical recommendations. From journey mapping to layout tweaks and wireframing, I provide customized solutions to enhance user interactions.

I leverage my eCommerce expertise to help your business convert users into customers. By analyzing data, I identify gaps in your conversion flows and create strategies to improve customer retention. In areas with high disruption risk, I develop optimization plans executed through testing to ensure smooth and effective improvements.